Groupon vouchers are for specific man-hours, you may use those man-hours however you choose. If you wish to have your entire home cleaned, we offer 3 types of cleans based on our professional experience.
- Standard Routine Cleaning Recommended if you have not had your home professionally cleaned within the past 4 weeks.
- Deep Cleaning Recommended if you have not had your home professionally cleaned within the past 4-8 weeks.
- Build up Cleaning Recommended if you have not had your home professionally cleaned within the past 2-6 months.
- Excessive Build Up Recommended if you have not had your home professionally cleaned within the past 6 months.
If the man-hours you purchased do not cover the estimated time for the type of cleaning recommended, Deep Clean or Build Up you may upgrade to full house service or purchase additional hours to cover the estimated time.
You may also switch to a service that requires fewer man-hours.
If the time purchased doesn’t cover the time needed for standard cleaning you may purchase additional hours or request us to focus on specific areas.
We can not guarantee all specific areas will be completed, we ask you to prioritize the areas.
- standard kitchen
- standard bathrooms
- standard dusting
- deep cleaning bathrooms
- standard dusting, no kitchen.
If you choose to add more hours it would be at the longest of the two estimated times. We will make adjustments if we finish early. You are not charged until 11 pm day of service. If we start the job and go over the estimated time there will be no additional charge.
We have the right to decline the job if we arrive and it is clear the job can not be completed in the time allotted due to excessive clutter, hoarding, toxic, and/or unsafe conditions.
Hours may not be able to be added on during service as the specialists are typically on a schedule.
We require all clients to have a card on file. If you do not add any hours, a $50 hold will be placed on the card 48 hours prior to your service and will only be charged if you cancel 48 hours or less prior to your appointment. (Please see our payment and cancellation policy)
If you have any questions or concerns please feel free to contact us.