Fair Go Policy

Our flat rate services are results based cleans and do not depend on time limits like our hourly rates. We will perform the checklist of tasks that corresponds to the service you have booked + any extras selected, until all items have been cleaned to our (very high!) standards. Because these are results based cleans, we do not set fixed time limits on the services. We do however give our cleaning teams estimates to assist with the planning of services. These estimates are just guidelines and we allow the teams to work at harder (and faster) intensities if they are able.

Our Fair Go policy states that on the rare occasions that our estimates are incorrect, we will clean for up to 25% longer than the given estimated time, however if a property requires more time and work than that, extra charges may apply. We will always get in touch with you prior to making any changes to your service and confirm any extra charges before proceeding.

We Accept All Major Credit And Debit Cards. 

Sorry, we do not accept cash, checks, or any electronic payment platforms.

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