Expectations
We strive to meet all our clients expectations with clear communication and transparency.
- If you have not had a Zoom meeting with us, we require photos and/or video to be sent of the areas you would like serviced. If you are interested in recurring service it is always best to schedule a Digital Estimate
Prior to the first service clients are required to do either a virtual tour over zoom or send photos or video of the home or focus areas.
- We require a credit or debit card on file before service.
- Please see our Payment and Cancelation Policy
- Every service is based on Man Hours not total hours.
- We offer a 24 hour Love Your Clean Guarantee.
- Please see the Services We Do Not Provide.
- Full House Service vs Hourly Service has the added benefit of our Fair Go Policy
- Washing dishes, decluttering, organizing, spot cleaning doors and or walls are all specialty services we provide but are not included in our initial clean/deep clean or standard routine clean. These Additional Cleaning Services require additional man hours.
- Same day and next day services must be booked over the phone.
- We do not have any contracts.